One of the challenges of specialty retail is the diversity and abundance of a constantly changing inventory. Depending on the product, specialty retailers might have items that change with the fads or items that are hard to find and cater to customers relying on you as a source. There really isn’t one kind of specialty retail management software solution because the problems are as unique as your business.
The One Thing Every Specialty Retailer Needs
Even though there are many unique and specific issues a particular specialty retailer faces, every retail business needs to be able to keep track of what is happening with what they sell. This involves every aspect of the enterprise, from the way the inventory is displayed to the training given employees and the system used to manage your data.
- The way inventory is displayed has to balance between attracting customers and discouraging theft. Clutter, stock displayed in hard-to-see locations, and poor lighting do the opposite of what you want to happen. Discourage theft and attract customers with well-lit displays of orderly items that are regularly replenished instead of overwhelmingly piled.
- Professional, knowledgeable staff have an effect on both loss and sales. When staff is actively monitoring the customer’s movement, they are available to answer questions and present to make thieves nervous. Equipping staff with a device for POS and data retrieval gives them a resource that exponentially increases that effectiveness.
- A fully integrated retail management solution collects, retains, and analyzes all the details so your business functions at maximum effectiveness. The ChainDrive software is ideally suitable for the challenges of specialty retail because it is able to be customized exactly the way your business needs it to be. Using technology to keep an eye on what is happening in your specialty retail inventory frees your staff to do what only they can do: support your customers.